What we collect
We may collect account details, billing information, workspace content, uploaded files, connector metadata, usage analytics, and support messages needed to operate the service.
Privacy
Data handling terms for the RBAOS website and platform.
This page explains the main privacy expectations for visitors, customers, and teams using RBAOS. It is written to be clear first, while still supporting compliance and procurement reviews.
How we use data
We use data to provide the product, secure accounts, process billing, improve reliability, answer support requests, and deliver requested features or integrations.
Storage and processing
Data may be processed in managed cloud regions used by our infrastructure providers. Enterprise deployments can be scoped with additional environment or residency requirements when contractually agreed.
Model training
RBAOS does not use customer workspace data to train shared models unless a customer explicitly opts in to a clearly labeled program.
Retention and deletion
We retain data for as long as needed to operate the account, comply with legal obligations, resolve disputes, and enforce agreements. Users can request deletion through support or account workflows when available.
Security
We apply access controls, encrypted transport, provider security controls, logging, and operational safeguards to reduce unauthorized access and misuse.